Exceptional technical and customer support is included with the purchase of BTLIMS. Great customer service is our number one priority and we strive to make sure that every customer has an excellent experience with our software. To create a great customer experience we provide the following:

• Two weeks of onsite support for installation, setup, and training.
• Technical support and software updates.
• Support available via phone, fax or email.
• The opportunity to complete new customized projects after BTLIMS is completely installed.